The Park Royal Hotel & Spa
손님 리뷰
We liked the hotel appearance when we arrived, the staff were all lovely, the breakfast was delicious, the pool, sauna and steam room were wonderful (we went when there were no kids lessons).
Amber
2025년 1월
The family room was huge and we really liked having a proper table and chairs where we could play board games together. Beds were comfortable and everything was very clean. The staff were helpful, and quickly sorted out an extra bed in one of the rooms for us, following a mix up with the booking. We enjoyed the breakfast, especially the pancakes cooked to order! There was plenty of choice and although the restaurant was busy, it didn't feel crowded.
Marian
2025년 2월
Room was lovely and clean, Breakfast was hot but not too busy, lots of choices for breakfast, the restaurant have lovely selection of food.
Lisa
2024년 12월
This hotel offers fantastic customer service a great spa and a good restaurant and bar offering food and drink throughout the day. Room service is also available with a small surcharge of £5. The staff were very attentive,professional, friendly, and courteous. This was apparent throughout the hotel. We can't leave a review without saying a big thank you to the front of the house, David. He went out of his way to make our stay enjoyable .He was friendly and very helpful helping us to the taxi with bags etc. He didn't have to do this, but it helped a lot .
Rynat65
2024년 11월
Because we had brought our dog we ate breakfast in the bar which was right next to the restaurant. There was lots of choice and staff were very welcoming. It might have eased the wait time for coffee if they had a third coffee machine. I used the swimming pool and everything was really clean and tidy. The room was really big and the dogs crate had plenty of room. There was loads of hot water for baths.
Catherine
2024년 12월
Park Royal Hotel was the perfect spot for visiting the numerous National Trust properties in the area. Breakfast was excellent. Dining room staff were cheerful and helpful. Service at dinner was good and the food excellent. A bar meal was not as I had requested but I was compensated adequately so this is a positive rather than a negative. Our bathroom light flickered intermittently. I reported it and I think someone came to fix it as it was ok afterwards so this is a positive also. I am glad I asked for a quiet room as there were 2 weddings catered for over the weekend so it was rather busy from Friday evening to Sunday morning. The pool facilities were great.
Carrie
2024년 9월
I had asked for room 62 ( beside spa for my wife) when i booked and Booking.com confirmed this would be ok but when we arrived this was not avcailable and it seemed like Booking.com had not checked this with the hotel..anyway we were given a ground floor room ( 41) but as the previous stay it was roasting hot due to pipes around the wall so we were moved to room 53 which was much cooler..maybe you should think about lagging these pipes as you are losing a lot of heat which should really only come out of the actual radiator..the staff were absolutely fab and very nice and more than helpful . Did everything to help us...all fine And at breakfast the staff again were lovely and the breakfast was superb...all in all very good...I would stay again.
Robert
2024년 9월
Stayed at the Park Royal before so knew what to expect. Great value for money and cheaper to book via Booking.com than the hotel website. It is comfortable and the room was very spacious. It does need some serious money to update the decor in the corridors and rooms. Staff were excellent and I would highlight Erin on reception who went above and beyond to organise an extension to our stay. Would stay again in the future
Martin
2025년 2월
Always stay here it’s lovely hotel and staff are lovely.
Christine
2024년 12월
the Staff were excellent and the room was good, there was not heating controls in the room so had to take a heater in. I carry one everywhere just in case. Service was good and the staff could not have been more helpful.
Peter
2024년 5월
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